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We support payment via credit cards (Mastercard/Visa). If you encounter any problem during the payment process, please feel free to contact our customer service by sending an email to firstname.lastname@example.org, we will reply to your email within 24hrs.
This situation is very rare, you can refresh the page and try to pay again. In any case, if your account is abnormally debited repeatedly, you can contact our customer service, we will verify the situation. The extra money paid will be returned to your original payment account.
We reserve the right to cancel your order and refund the original account if we detect one of the following vialations before the goods are shipped out or signed for:
Please be assured that we will not collect or store any of your payment information. We do not have access to your personal payment information for all payment processes.
For the specific logistics status, please enter the logistics order number you received at https://relxnow.co.uk/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to email@example.com to help you deal with it. Our customer service will reply to your email within 24hrs.