Relx Autoship Program

Those who has never placed an order on RELX UK official website.

After your first order, each subsequent order will be automatically charged to your credit card and shipped at the interval you selected.

You can visit your account at any time to adjust your order dates, or change your pods quantities, flavors. You can also pause your autoship plan or change your order interval.

Step 1 - Log in to your account and find ‘Autoship’.

Step 2 - Click Pause Plan

Step 3 - Your plan is on hold and the next order will not be processed. Click Restart Plan and your Autoship order will be effective again.

Or, you can find our customer service via live chat or support@relxintl.com, and they will help you.

• Step 1 - Log in to your RELX account
• Step 2 - Click Autoship
• Step 3 - By clicking the Change Plan button, you will be directed to the Build Plan page.
• Step 4 - Your ordered items are added automatically to the cart. Click Next and you can choose a different shipping frequency. Get your package in 30 days, 45 days or 60 days.

The order confirmation will be sent after the payment is created. The shipping confirmation will be sent after the shipment of goods.

Normally, the first autoship delivery will arrive in 3-7 business days after the date of payment. Thereafter, your subsequent deliveries will arrive at the interval you selected.

You can contact our customer service via live chat or support@relxintl.com for a refund. You may need to return the package to us to proceed with the refund, and please make sure all products are not opened.

Log in and find the autoship in ‘My Account’. Cancel the origin autoship plan, and then create a new plan using the new credit card for subsequent orders.

Step 1 - Log in to your account and find ‘My Autoship’.

Step 2 - Click Pause.

Step 3 - Click Delete Plan and the plan will be beyond retrieve.

Pause plan - Your plan is on hold temporarily and will not generate any deductions. You can restart the program with a single click at any time. 

Delete plan - You will quit the program completely. If you wanna rejoin the program, you need to create a new plan from the beginning.