Product Information
With each new generation of technology, some evolutions make you think, “How did I ever live without this before?” You’ll no doubt be asking the same question when you discover the Infinity device. The Infinity 2 offers a range of exciting new features that will make your vaping experience smoother and more controlled.
RELX’s Lo-Key vape combines the fun of the Norse God of Mischief in a low-key but fashionable design. This Lo-Key vape is a colourful, fun vaping contender with a consistent battery, great flavour, and a beautiful design. But where does the mischief come in?
Discover the thrilling developments and advantages that have led to RELX’s MagicGo Plus GA600. Perfect for experienced and inexperienced vapours, check out this guide on everything you need to know about this state-of-the-art device.
Disposable vapes are perfect for people new to vaping and users who don’t want the hassle of maintaining a vaping device. Since they already come pre-assembled, you won’t need to worry about taking it putting them together or taking them apart. There are also no settings, buttons, or refilling.
All you need to do is unbox the vape, remove the rubber stoppers and draw from the device.
The RELX disposable vape bar features 19mg/mL of nicotine, 2ml of capacity, enough for most vape users to get 600 puffs.
All RELX devices are not waterproof.
The Public Health Agency of the United Kingdom stated that electronic cigarettes can reduce 95% of the harm caused by traditional cigarettes.
RELX’s products comply with the most stringent French AFNOR standard in the industry. We have been committed to providing consumers with a good puff, please rest assured.
RELX’s products comply with the most stringent French AFNOR standard in the industry. We have been committed to providing consumers with a good puff, please rest assured.
The main ingredients of e-liquid, e.g. propylene glycol, glycerol, flavors, etc., are often found in daily food.
Do you know what it means for a pod to contain 3% or 5% nicotine?
This indicates the nicotine concentration of the pod, and a pod labelled as 3% nicotine will provide 30mg of nicotine per 1g of e-liquid. Similarly, a 5% nicotine label would mean 50mg of nicotine per 1g of e-liquid.
A vape works in the similar way to a humidifier, and its working principles are quite easy to understand.
The capacity is 2ml, around 650 puffs.
RELX Infinity & Essential and Classic have their own advantages. Because the design concept and structure of the two products are different. Infinity Pods and Essential Pods can be shared. REXLPods are only for Classic device.
The kit for beginners includes Classic device with color optional, a RELXPod, a USB charging cable and a booklet.
The Charging Case Mini (1000 ma) will be recharged in 60 - 90 minutes.
The Charging Case Max (1500 ma) will be recharged in 90 -120 minutes.
The shelf life of the RELXPod (classic pods) is 1 year only when it is stored correctly and unopened. We recommend to finish the product 15 days after opening.
For RELX Pod Pro (ceramic coil) and RELX Pod (cotton coil) for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
For RELX Pod Pro (ceramic coil) and RELX Pod (cotton coil) for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.
RELX adopts a soft lithium battery with a capacity of 350mA and a charging time of about 1h. For a person who smokes one pack of cigarettes a day, it can last for a whole day, 250-300 puffs approximately.
Kind Reminder: In order to protect your own safety and the device quality, please do not use it while charging.
We provide you with utmost customer service, please send your questions over
1> Live chat online (7/24 online support)
2> Email via support@relxintl.com (work hour: 9am - 7pm HKT)
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During Standing: when the device device is not used, the indicator will be off;
Low Battery: when the power is less than 10%, the indicator will flash 10 times;
During Charging: The indicator will stay on, and after it is fully charged, it will be off;
The indicating light flashes 3 times:
- Inhale protection: This protection mechanism is to protect the user from irritation caused by heavy inhale, the mod will initiate the protection mechanism.
- Overcharged protection: This protection mechanism is to protect itself when the charging cable is unplugged with too much strength after it is fully charged or unplugged frequently, and the indicator will flash 3 times.
|
Status |
Remaining Power |
LED Notification |
|
Charging Case - Input |
0 - 99% |
Charging Case’s white LED flashes slowly |
|
100% |
Charging Case’s white LED turns on |
|
|
Charging Case - Output |
25% - 100% |
Charging Case’s white LED turns on |
|
0 - 25% |
Charging Case’s white LED flashes slowly |
|
|
Device - Input |
0 - 99% |
Device’s white LED flashes slowly |
|
100% |
Device’s white LED turns on before flashing 3 times and fading out |
When purchasing e-juice or vape pods, you need to select the nicotine level you want. These levels vary from 0% to 0-3%, 3-5%, and over 5%. The percentages represent the amount of nicotine in each milliliter of e-juice. Measurements also may be in milligrams or mg.
Stay At Home and Stock Up On Your RELX Products | RELX
The various methods to shop and stock up on all our RELX devices and RELX Pods is introduced in this video. You can visit our website to buy all your RELX products! Also, to find a RELX store nearby, you can use our Store Locator tool on our website.
How to Save Money on Your RELX Order: All the details on promos, discounts and current offers! | RELX
If you are looking for the cheapest RELX price, this video will introduce more tips on how you can potentially save money on your next RELX order. RELX Club provides exciting promotions and activities. Also, by using the RELX Store Locator tool you can find the store's current promo details too. Additionally, by following us on social media you have more chances to save money on your orders and win prizes from RELX!
All the details about charging your RELX devices - Flashing Lights, Notifications and Tips for Charging | RELX
This video answers all RELX charging related questions. Our Infinity and Essential are fully charged in 45 to 60 minutes. Each device is equipped to display flashing lights for different notifications. Also, if you join our RELX Club, you can get an extra 6 months warranty.
Can I Refill RELX Pods? How To Know If My Pods Are Authentic? | RELX
This video explains why we don’t suggest you to refill your RELX Pods. There are also many risks may be leaded by refilling pods. In addition, we introduce you the approaches to verify your RELX Pods.
3 tips for RELXers - About Leaking, Dry Throat & Device Maintenance | RELX
This video gives all RELXers three tips. The first one is about how to avoid leaking pods; The second one is about how to maintain your RELX Pods. The third one is about the suggestion when your throat feels dry.
Bursting Myths About Vapes - Evidence with Science | RELX
Many Relxers concern about “nicotine cause cancer”. This video provides many science materials to bust these myths.
Many RELXers are curious about “How many colors does RELX have?” In this video, we will show all our current 15 RELX Devices colors for both RELX Infinity and Essential!
This video is going to walk you through unboxing your new RELX Infinity and getting everything ready for your Super Smooth experience. As a beginners’ guide, you can know more about our RELX!
There are many flavors for all RELX Pods for Infinity and Essential. This video will describe each flavor and give you some suggestions according to various preferences.
A lot of RELXers asked us “What’s the difference between RELX Classic, RELX Infinity & RELX Essential?” This video will introduce much knowledge about RELX all three devices.
The RELX product is for existing adult smokers and vapers only. It contains nicotine that is an addictive chemical and isn't recommended for people who are allergic to alcohols, cardiac patients, hypertensive patients, patients with respiratory diseases, pregnant women and lactating women.
RELX devices (Infinity, Essential and Classic) are made of aluminum alloy with high strength and endurance. The shell material of cartridge is PCTG produced by Eastman in the US, which is mostly used to make aviation cups, milk bottles, etc. It is resistant to high temperature and will not release harmful substances, thus you can use it without any worries.
Shipping & Receiving
Generally, the tariffs need to be borne by the buyer upon clearance before entering a UK warehouse. You don’t have to pay for tariffs.
Your products will be shipped from the RELX UK domestic warehouse located in Bristol.
Normally we ship package via Royal Mail. If any requirement, please contact our customer service.
Maybe because you haven't completed the age verification survey (When providing your information, you must enter your real name) after making your payment.
For specific logistics status, please enter the logistics order number you received at https://relxnow.co.uk/pages/track-order for the query.
Sorry, the shipping address can't be changed once the order is shipped. Before the order is shipped, you can contact our official customer service by sending an email to support@relxintl.com to change your address.
No. You have to complete the age verification survey (When providing your information, you must enter your real name) after making your payment or your order will not be placed.
Normally you will receive your order within 3-7 business days(national holidays excluded) unless it includes pre-ordered items. Please check carefully the pre-ordered instructions and its expected delivery date.
In addition, we have provided a compensation policy for shipping delay. For details, please refer to the page: https://relxnow.co.uk/pages/warranty.
Before the package is shipped, you can contact customer service to help you arrange the cancellation of the order. Once the package is shipped, the order can't be canceled.
1）Age Verification is to verify your age and it's necessary for any order.
2）There are 3 methods to verify your age: facial verification, ID card, credit card.
3）If you are failed to verify your age，please contact RELX Global Customer Service Team - support@relxintl.com.
2）There are 3 methods to verify your age: facial verification, ID card, credit card.
3）If you are failed to verify your age，please contact RELX Global Customer Service Team - support@relxintl.com.
In addition to the outer packaging, our products are additionally equipped with an internal protective film. If the package is damaged, open it to see if the product is damaged. If it is not damaged, you can still use it. If the product is damaged, please contact our customer service by sending an email to support@relxintl.com within 48 hours after receiving the product, and our customer service will reply your email within 24hrs.
In a situation where you have not received your order within 25 days of purchase, please contact us (via IM at relxnow.co.uk, or write to support@relxintl.com) and send us your order number along with your concerns
Payment & Safety
All refunds will be returned to your original payment account within 15-30 working days. The specific time will vary depending on the payment method.
This situation is very rare, you can refresh the page and try to pay again. In any case, if your account is abnormally debited repeatedly, you can contact our customer service, we will verify the situation. The extra money paid will be returned to your original payment account.
Please be assured that we will not collect or store any of your payment information. We do not have access to your personal payment information for all payment processes.
Warranty & Maintenance
Thank you very much for your support of RELX. Only products purchased from our official website can enjoy the relevant after-sales services. The products purchased from other channels do not enjoy the same after-sale mechanism as that of the official website, for details, please refer to https://relxnow.co.uk/pages/warranty.
RELX devices and RELX pods come with a One (1) year or Eighteen(18) months limited warranty¹ from the date of manufacture or purchase² from https://relxnow.co.uk or from Authorized RELX Stores.
One (1) year limited warranty¹: RELX Classic device and pods, RELX Infinity & Essential Device, Infinity Charging Case.
Eighteen(18) months limited warranty¹: RELX Pod Pro.
Please contact us through our customer service by sending an email to support@relxintl.com, and provide fault pictures/videos to explain specific problems, so that customer service can better understand and judge the problem, then they will provide you with a solution within 24hrs.
First of all, we sincerely apologize for the inconvenience and trouble brought to you.
If you want to replace the product, we recommend that you:
- Prepare clear pictures or videos which can fully prove the damage of the product.
- Send your specific problems, pictures or videos along with your order number to support@relxintl.com.
- After being received by our customer service, we will solve your problem as soon as possible
