Domestic Shipping

Shipping to

 

British Forces, England, Scotland, Wales and Northern Ireland.

 

Efficiency

 

1-2 business days via DPD. 

 

2-5 business days via Royal Mail 48h. 

 

Please be noted that we don't offer any shipping service during weekends. Orders placed on Friday after 3PM and orders placed on weekends will be processed on the next Monday. 

Freight

 

Order value Service Price
0 - £38.99
Royal Mail 48h £4.9
DPD £6.9
over £39
Royal Mail 48h Free
DPD £6.9

 

Carrier

We ship packages via Royal Mail and DPD.

*If you're unable to track your Royal Mail order status through the logistics information provided by RELX, we recommend that you visit the official Royal Mail website for direct tracking of your order. You can enter your tracking number there to check the most up-to-date status of your shipment.

 

Warehouse

Our warehouse is located in Birmingham.

 

 

Procedure for Missing Items Claim

To ensure fair transactions and maintain a positive shopping environment, we have established the following procedures for handling missing items in packages. Please read carefully and cooperate accordingly: 

1. Report any missing items within 48 hours of delivery. Late reports cannot be processed.

2. Provide complete, unedited unboxing video showing all sides of the package (top, bottom and sides).

3. If received by someone else, first confirm the package contents with them. Only the original purchaser may file claims.

4. For unverified email submissions, please provide info including order number, registered email used for purchase, identification documents, and payment receipt for related order. Missing documents will invalidate your claim.

5. RELX requires 3-5 business days to verify with the warehouse and logistics company after receiving complete documentation. Investigation timelines may vary depending on case complexity, and we appreciate your patience.

6. We reserve the right to decline future orders or services from accounts with a history of false claims or abuse of our return/refund policy.

Thank you for your understanding and cooperation. We are committed to providing you with an excellent service experience.

*Holiday Shipping Arrangements*

Due to the Christmas holidays, please note that shipping and delivery times may be impacted. Orders placed between December 24th and December 26th may experience delays in processing and shipment. Additionally, orders that are already in transit during the holiday period could encounter extended delivery times.

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