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For the specific logistics status, please enter the logistics order number you received at https://relxnow.co.uk/pages/track-order for the query. If the logistics status is not updated for more than 7 working days, please contact our customer service by sending an email to firstname.lastname@example.org to help you deal with it. Our customer service will reply to your email within 24hrs.
Your products will be shipped from the RELX UK domestic warehouse located in Bristol.
Normally you will receive your order within 3-5 working days(national holidays excluded) unless it includes pre-ordered items. Please check carefully the pre-ordered instructions and its expected delivery date.
In addition, we have provided a compensation policy for shipping delay. For details, please refer to the page: relxnow.co.uk/pages/warranty